Terms and Conditions
Order Acceptance & Payment: All orders are generally considered binding upon confirmation and signed order approval. Payment is required upfront or upon approved terms, with interest of 5% applied to late payments.
Artwork & Content Liability: Customers must provide "print-ready" files. Nutrilabel Ltd is not responsible for errors in supplied artwork. Customers must ensure that any such designs do not infringe any copyright design or other rights and shall indemnify the Seller against any costs claims or demands resulting from any alleged infringement of copyright design or other rights of third parties.
Colour & Print Variations: Due to differences in screen displays and printing processes, exact colour matching (except for specified Pantone matching) is not guaranteed. Colour proofs can be provided at the customer’s expense.
Materials and Adhesives The materials and adhesives to be used on any goods the subject of a quotation by the Seller are believed to be the most suitable for use in the particular circumstances in which the goods comprised in the quotation are stated to be required for use. The Buyer is at liberty to accept or reject the Seller’s recommendations as to materials or adhesives but if an order is placed otherwise than in accordance with the Seller’s recommendations or for an undisclosed use the responsibility of the Seller as to the suitability of the materials or adhesives shall thereupon be at an end and the Seller shall accept no responsibility for loss or damage caused by the use of these materials or adhesives.
Quantity Tolerance: Every reasonable endeavour will be made to despatch the correct quantity ordered but owing to the difficulty of producing exact quantities quotations are conditional upon a margin of 10% being allowed for overs or shortages the same to be charged for or deducted.
Defective Goods Any complaints concerning defective goods must be made in writing within 10 working days of receipt of the goods by the Buyer. In the event of such a complaint being justified in the Seller’s opinion the goods will be replaced at no extra cost to the Buyer.
Delivery & Force Majeure: While Nutrilabel aims for agreed delivery dates, they are not liable for delays caused by circumstances beyond their control.
Complaints & Returns: Complaints regarding damaged or incorrect goods must typically be reported within 48 hours.
Copyright & Ownership: Unless otherwise agreed, the printer retains the copyright to design work they have created.
Carriage Goods are delivered carriage paid to one address in the UK Mainland by our chosen carrier unless stated otherwise.
Credit Any contract shall be subject to Nutrilabel being satisfied as to the Buyer’s creditworthiness and in its absolute discretion, having informed the Buyer that the goods are ready for delivery, Nutrilabel may refrain from delivering the goods until such time as the Buyer tenders the purchase money to Nutrilabel in a satisfactory form.